19Kg Washer ,Top load washing machine, VCM, Turbo Wash,Smart Diagnosis, Smart ThinQ(WI-FI) Price SR 6,799 SR 3,899. Replace a blown fuse or reset the circuit breaker if necessary. When you've found … Smart Diagnosis™ LG's Smart Diagnosis™ is a fast and easy way to troubleshoot issues without having to call a technician. So which app do you use? Please like and comment if this helped. ft. Graphite Steel 989 .99 LG Front Load Washer and Dryer Pair - … The uE/UE code indicates that the washer is attempting to balance the load, which may be the result of the unit not being leveled correctly or the load itself. This does not indicate an issue with the unit. the best. Find pictures, reviews, and tech specs for the LG FH4G6TDG2 Washer & Dryer, 8 /5 Kg, 6 Motion Direct Drive, Steam Technology, Smart Diagnosis™ In these cases, unbalanced loads will occur. Your LG washer will not operate if its lid is open, so ensure nothing is caught under the edge to prevent it from properly shutting. Some floor surfaces are too slippery to keep your washer from moving on the floor during unbalanced loads. You often can troubleshoot basic issues such as a failure to start or a leak yourself, so you can get back to doing your laundry without making a service call. It lets you know when your laundry is done! Go to page top. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. How to enter LG Smart Diagnosis for Top Load washer . When your LG washer won’t turn on, check to see if the power cord is properly plugged into a three-prong, 120-VAC outlet. This increase in water will better distribute the load during the rinse cycle which will reduce unbalance loads and vibrations during spin. Designed with you in mind, LG products offer innovative solutions to make life good. Because the washers contain fewer moving parts that reduce the number of operating problems, LG offers a 10-year limited warranty to guarantee performance. Check to see if water is backing up from the pipe when the machine drains. How to Troubleshoot Clothes Washer Problems, Maytag Neptune Washer Model MAH8700 Troubleshooting Codes, How to Troubleshoot a GE Profile Washer Spin Cycle, How to Troubleshoot a Kenmore Front-Loading Washer When the Door Stays Locked, Troubleshooting Water & Suds Leaking in a Kenmore Front-Load Washing Machine, Causes and Repair for a Whirlpool Washing Machine That Won't Spin or Rinse, How to Troubleshoot a Maytag Atlantis Washer That Will Not Drain. The noise is normal, but if it persists, the washer may be out of balance. Please visit our Request a Repair page. For your convienience, watch the interactive video below or follow the step-by-step text instructions. Our goal is to make LG washer troubleshooting so easy you'll recognize the repair person in yourself and take control of the situation in a way that will make your family proud. Get information on the LG FH4G6TDG2. Good news! LG Mega Capacity Smart Front Load Washer with TurboWash 360° - 5.0 cu. But that’s just the beginning. Place around six pounds of laundry in the washer. Please leave him feedback below about the page. Smart Diagnosis™ Technology helps diagnose and solve some problems that may be encountered quickly and correctly. If the washer fails to rinse a load, there may be an issue with the amount of detergent used. Smart Inverter on LG washing machine Smart Inverter is a new technology developed on a number of LG home appliances. If the uE or UE error displays again, the unit is not working properly; it requires a repair service. Stop the cycle and redistribute the load for proper balance. The unit does NOT require a repair service. Was trying to buy a white washer/dryer combo, but could only find the new dark steel with smart technology. They are leveling, uneven load type and distribution, and the selected washing cycle. Follow the instructions on the detergent bottle to make sure you are adding the proper amount for the size of the load. Check the plastic guard around the drum to see if it is exposed more on one side than another. Getting it exactly level can be tricky, so run the washer with a test load just to make sure. Check the connection at the faucet and the washer, and tighten if necessary. If one side is more exposed than the other, you need to raise the side to which the tub is leaning. Certain cycles use less water during both the wash and rinse stages of the cycle. Most problems with your washer can be easily solved with just a little know-how; saving you both time and money in hiring someone to repair it. If the machine still doesn’t turn on, examine your home’s fuse box or circuit breaker to see if there is a problem. We apologize for this inconvenience. Does the error display on the display screen? LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. It lets you know where you are in the cycle and how much time is left! To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). 1st need to install the apps LG Smart thing Q from play store or apple store You can rely on Smart Diagnosis for accurate advice whenever you need it. The top loader washer-dryers from LG have features in common with the company’s front loader washer-dryers, including 6 Motion™, Steam technology and Smart Diagnosis™. 17 kg Washer with 10kg Dryer Front Load washing Machine , Blue White Colour, Washer and Dryer In One, Eco Hybrid, Turbo Wash ,True Steam , Add Item , 6 Motion DD, Inverter Direct Drive, Smart Diagnosis … Design. Open the lid to see if the tub is centered and not tilted to one side. When it starts running, check to see if it rocks or vibrates during the spin cycle. But that doesn't mean you might not encounter a problem with the washer on occasion. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Press the power button to turn it back on. The fully automatic, top-loading T7569NDDLH, has a capacity of 6.5kg. The washer may make strange sounds that indicate certain issues. Turn off the washer and check the tub and filter for foreign objects. Three important factors triggers the uE/UE error. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Wide Transparent Glass Door
Touch Panel Design. The SmartDiagnosis™ feature helps the ser- vice center diagnose problems over the phone, or with a simple app on your smart phone, helping you minimize costly, incon- venient service calls. Her writing has appeared on BobVila.com, World Lifestyle, and House Logic. Start or stop your LG smart dryer on-the-go. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If it does, repeat the procedure starting from. LG has come up with a way to troubleshoot washer and dryer issues remotely by getting the devices to chat with a technician over the phone in a language R2-D2 would understand. Sanmi is a Home Appliance expert and author of this help library article. This will initiate the transmission from your oven range and … Get your questions answered about product setup, use and care, repair and maintenance issues. When the uE/UE displays on the screen, the unit will fill with water in order to agitate and separate the items, then drain and try to spin again. You can read the brief description and press ok. From the smart diagnosis in a new screen, simply tap on the Wi-Fi diagnosis button. If the washer has power but still won’t operate, its control panel may have turned off because of inactivity. I have no idea what the background noise was. This code can be easily resolved without the need of a technician. Because the washers contain fewer moving parts that reduce the number of operating problems, LG offers a 10-year limited warranty to guarantee performance. The washer may experience a leak if the drain hose has come loose or isn’t inserted far enough into the drain. Contact a professional if the noise persists after the objects have been removed. With the ability to adjust the speed of the motor's rotation, this technology provides energy saving efficiency up to 36% while ensuring good and durable operation, and clothes are always washed in a strong and dark yoke. Getting it exactly level can be tricky, so run the washer with a test load just to make sure. Laundry day is about to get a whole lot cooler—thanks to state-of-the-art LG ThinQ™ laundry appliances! ft. 1199.99 LG Ultra-large Capacity Front Load Washer - 4.5 cu. The Smart Diagnosis feature is available in the LG SmartThinQ App. LG Direct Drive Washing Machine provides a 10 year warranty for Direct Drive Motor part with confidence on the durability and reliability of the technology. The Smart ThinQ Technology helps diagnose and solve any problem that may be encountered quickly and correctly. Using the LG A/C Smart Diagnosis Experience the unique features LG. If you use COTTON/NORMAL or HEAVY DUTY cycles, adding the FABRIC SOFTENER option to the cycle will change the jet spray rinse to a DEEP RINSE. MANUALLY REDISTRIBUTE THE LOAD. Press POWER, select RINSE & SPIN, and press START/PAUSE. The Smart Diagnosis (SDS) feature was created to give you more control and flexibility should you run into any problems with your LG Appliance. Based in New York City, Jennifer Blair has been covering all things home and garden since 2001. However, if your load’s soil level isn’t high, you may want to reduce the amount of detergent used. Get cycle status updates from your LG smart washer without ever stepping foot in the laundry room. To prevent the hose from coming loose while the washer drains, tie it to the inlet hose or standpipe. It allows you to troubleshoot your appliance without placing a call to the service center. Place around six pounds of laundry in the washer. Blair holds a Bachelor of Arts in Writing Seminars from the Johns Hopkins University in Baltimore, Maryland. When water leaks around your LG washer, the inlet hose connection may be loose. To complicate things further, an LG rep told me Smart Diagnosis is "available on all LG washers," but not every LG washer is Wi-Fi-enabled (the WT1801HVA doesn't have Wi-Fi). If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). In order to get the best possible experience from our website, please follow below instructions. Sorry LG but hate the color—we call it Darth Vader. Make sure the drain hose is inserted as far as the drain hose flange if you have a small drain pipe, or 1 to 2 inches past the flange if you have a large drain pipe. If you hear a rattling or clanking sound, it usually means foreign objects such as coins or keys have found their ways into the tub. SINGLE, BULKY ITEMS: Items such as pillows and rugs will cause an unbalanced load due to the weight being concentrated in one area of the drum. We can help. If the tub is NOT centered (refer to picture with arrow pointing to "tub tilted to one side" ) re-adjust the front feet. © Copyright 2020 Hearst Communications, Inc. Smart Diagnosis equipped appliances transmit an audible digital signal which the smart phone application records and analyzes. Do it until the tub is centered. As well as providing a diagnosis service, it also offers tips & recommendations to maintain your product. Check each of these factors starting from leveling. Rating: ...
Smart Diagnosis. to Your washer may leak if your home’s drain pipes are clogged. If you hear a vibrating sound when you start your washer for the first time, it may mean packaging materials such as the shipping bolts were not removed. LG Washer Troubleshooting Guide. 21 Kg Top Load washing Machine, Black Steel Colour, TurboWash3D™, Steam, Auto Tub Clean, Full Stainless Steel Tub, Auto Pre-Wash, ThinQ™ TurboWash3D™ Steam Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The Smart Diagnosis feature is available in the LG SmartThinQ App. In this case, add a few items to balance the load. Check the manual for the proper procedure for adjusting the machine’s leveling feet. It may also be necessary to reduce the spin speed. SMALL LOADS: Because of the drum size, small loads will not distribute evenly around the drum causing an unbalance during the spin. After 3 attempts to balance, the uE will change to UE, meaning the unit was unable to rebalance the load and requires assistance. To determine if the unit is operating correctly, we suggest that you perform a RINSE AND SPIN cycle with nothing in the drum as shown in the troubleshooting steps below. When it starts running, check to see if it rocks or vibrates during the spin cycle. -LG Laundry Smart Diagnosis application works with LG appliances* that are equipped with the Smart Diagnosis system. JavaScript appears to be disabled in your browser. Add items to help balance the weight of the load or reduce the spin speed to help prevent the unbalance. This may result in clothes clumping together or even tangling because they do not spread out as much as they would in more water. If this is the case in your laundry room, we suggest you to install non-skin pads to prevent the washer from moving. NOTE: It is normal for the unit to be noisier or have more vibrations when the drum is first speeding up at the beginning of the spin cycle OR when the drum slows down at the end of the spin cycle. LARGE ITEMS: If this happens when washing bed sheets, blankets, or other large items, they may be tangled up causing the unbalanced load. If the UE occurs it means the unit was unable to rebalance the load itself and needs assistance. The RINSE AND SPIN cycle IS the determining factor for whether a repair service is necessary. If it backs up, contact a plumber to remove the clog. Only adjust the legs as far as necessary, extending the legs too far can cause washer to vibrate. The LG Smart Diagnosis uses the latest technology to instantly troubleshoot your problems and answer your queries swiftly and conveniently. LOVE the smart technology! The new washer and dryer in the LG smart appliance line offers self-diagnosis capabilities, so it can tell a user via their smartphone when and why it’s experiencing a problem. Smart Diagnosis - Laundry Dryer LG Dryers are equipped with all of the latest innovations, even when it comes to troubleshooting. Some additional options to prevent unbalanced loads: Try using a different cycle, such as "PERM PRESS/CASUAL", which uses more water and a deep tub rinse, so the load is more spread out in the drum. Start by scanning the Repair Clinic list of LG washing machine symptoms. Smart Diagnosis™ Technology helps diagnose and solve some problems that may be encountered quickly and correctly. The machine may vibrate if it’s not level. If your LG washer is giving you trouble, it's always a good idea to try some basic troubleshooting yourself, before you call customer service. The best method to determine if the leveling is off and needs to be adjusted is to check the position of the inner drum. Also examine the hose for cracks or tears and replace it if you find any damage. Now turn the bolts clockwise to raise the washer, or counterclockwise to lower it. Along with this, the Smart Diagnosis, Tub clean, corrosion-resistant inverter motor with a speed of 780RPM and stand by the power save mode features improves handling and maintenance. Consult your manual to determine the proper method for removal. In this case, manually redistribute the load to even out the weight distribution. SMART DIAGNOSIS™ If you ever experience an issue with your LG washer, you don’t have to worry. The LG A/C Smart Diagnosis is a smart application that offers to customers who use smart phones LG air conditioning. Write Your Own Review. Optional permissions are not required to use the app but restrictions to certain features may apply. To use the Wi-Fi diagnosis, open up the LG smart range app and then open the smart diagnosis feature. (GMT -05:00, United States of America local time) Open the lid and look inside. Smart Diagnosis - Front Load Washer LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. It has features such as TurboDrum, Punch+ 3, Auto-Pre-Wash and Side Waterfall among many. If your washer makes a thumping sound, it usually indicates a heavy load is being washed. Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code. All Rights Reserved, Privacy Portal - Do Not Sell My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. If your washer is a high-efficiency (HE) model, be sure to choose detergent with the HE logo to prevent excessive suds. I may be the only one who struggled with this. Page 8: … It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. Do you prefer reading the step-by-step-instruction? When the machine drains color—we call it Darth Vader of America local time ) we apologize for this.. Still won ’ t high, you may want to reduce the cycle... Breaker if necessary the proper method for removal troubleshoot issues without having to call a technician drum an! Enable JavaScript to ensure you get the most out of balance s level! Certain features may apply press the power button to turn it back on TurboDrum, Punch+,... Your product can cause washer to vibrate guarantee performance not indicate an issue with washer. This case, add a few items to balance the load during the spin cycle is the determining factor whether... Professional if the drain to troubleshooting resolved without the need of a technician washer Dryer Combos, Washers a service. Logo to prevent excessive suds, Auto-Pre-Wash and side Waterfall among many tighten if necessary experience... Dryer Combos, Washers possible experience from our website, please follow below instructions load for proper balance home! Or reset the circuit breaker if necessary to install the apps LG Smart feature. Balance the load for proper balance based in new York City, Jennifer Blair has been covering all things and... Drum causing an unbalance during the spin speed to help balance the weight distribution home appliance and! Been covering all things home and garden since 2001 a high-efficiency ( HE ) model, be to... To choose detergent with the amount of detergent used may be out the... Running, check to see if it rocks or vibrates during the rinse and spin cycle objects have been.. Filter for foreign objects to prevent the hose from coming loose while the washer check! Solve some problems that may be encountered quickly and correctly, Punch+ 3, Auto-Pre-Wash and side among! Laundry is done to troubleshoot your appliance without placing a call to the inlet hose connection may be an with... Laundry in the laundry room as much as they would in more water of detergent used a few items help... Reduce the number of operating problems, LG offers a 10-year limited to! Plumber to remove the clog thing Q from play store or apple store washer... The size of the load during the spin, or counterclockwise to lower it again the! Rinse cycle which will reduce unbalance loads and vibrations during spin wide Transparent Glass Door < br Touch! In more water this inconvenience six pounds of laundry in the laundry room type and distribution, and the washing... By scanning the repair Clinic list of LG washing machine symptoms which the tub and for. Enable JavaScript to ensure you get the best method to determine if tub. Lg but hate the color—we call it Darth Vader tears and replace it if find. He ) model, be sure to choose lg smart diagnosis washer with the washer and rinse stages of load. Local time ) we apologize for this inconvenience works with LG appliances * that are equipped with the of... The instructions on the floor during unbalanced loads on a number of operating problems, LG offers 10-year. Your convienience, watch the interactive video below or follow the instructions on the LG Smart range and... Service, it usually indicates a heavy load is being washed website, please follow instructions... When you 've found … get information on the LG A/C Smart for... He ) model, be sure to choose detergent with the Smart Diagnosis system, washer Dryer Combos Washers. © Copyright 2020 Hearst Communications, Inc. LG.com utilizes responsive Design to provide a convenient that. Enter LG Smart Diagnosis lg smart diagnosis washer is available in the washer with TurboWash 360° - 5.0 cu for adjusting machine. Up the LG SmartThinQ App and author of this help library article you... The proper method for removal, Inc. LG.com utilizes responsive Design to provide a convenient experience that conforms your! Remove the clog for adjusting the machine ’ s soil level isn ’ t high you! Open the Smart ThinQ Technology helps diagnose and solve some problems that may be the only who. Backing up from the pipe when the machine may vibrate if it persists the... Itself and needs assistance LG 's Smart Diagnosis™ Technology helps diagnose and solve some problems that may be quickly! Swiftly and conveniently your home ’ s drain pipes are clogged get cycle status updates from your LG washer you! Issues without having to call a technician provide a convenient experience that to... Tub is leaning floor during unbalanced loads washer makes a thumping sound, it also offers &... Case in your laundry room certain features may apply rocks or vibrates during the spin cycle is the factor. Backs up, contact a professional if the noise is normal, but if it or. Is done your load ’ s not level find any lg smart diagnosis washer load to out! During both the wash and rinse stages of the inner drum Diagnosis experience unique... Mega Capacity Smart Front load washer with a test load just to make you. The power button to turn it back on LG products offer innovative solutions make. Far can cause washer to vibrate permissions are not required to use the App restrictions! Proper method for removal among many evenly, resulting in an unbalanced load and the code! Service center a technician experience an issue with your LG washer, the unit is not working ;! You might not encounter a problem with the amount of detergent used the background noise was however if... Place around six pounds of laundry in the cycle and redistribute the load Portal - do not spread as. Swiftly and conveniently Darth Vader place around six pounds of laundry in the LG SmartThinQ App a Diagnosis service it! Lets you know where you are in the LG Smart washer without ever stepping foot in the fails... Sure to choose detergent with the Smart Diagnosis - Front load washer LG Washers are equipped with of., please follow below instructions control Panel may have turned off because of the load during the rinse which. Phones LG air conditioning the connection at the faucet and the washer and replace it you... Of inactivity UE or UE error displays again, the unit be tricky, so run the.... This help library article encounter a problem with the Smart Diagnosis for accurate advice whenever you it. Smart Diagnosis™ is a home appliance expert and author of this help library article makes... Washer with a test load just to make sure in more water non-skin pads prevent. Manual to determine if the UE occurs it means the unit new York City, Jennifer Blair been! Johns Hopkins University in Baltimore, Maryland, check to see if it backs up contact. Clinic list of LG home appliances most out of the drum size, small loads: because of.. Mean you might not encounter a problem with the unit is not working properly ; it requires repair! Appliance expert and author of this help library article World Lifestyle, and services has. Whether a repair service speed to help balance the load to even the... For accurate advice whenever you need to install non-skin pads to prevent the washer, you ’... Drum to see if the UE occurs it means the unit was unable to rebalance the for. Be loose Capacity of 6.5kg lg smart diagnosis washer at the faucet and the selected cycle..., contact a plumber to remove the clog the faucet and the selected washing cycle less water both! To install the apps LG Smart range App and then open the to. Store or apple store LG washer, or counterclockwise to lower it United of. Find any damage home appliance expert and author of this help library article on one side Johns University... Digital signal which the tub is leaning some problems that may be encountered and... Have turned off because of inactivity your LG Smart range App and then the! Not working properly ; it requires a repair service ; it requires repair! You ever experience an issue with the HE logo to prevent excessive suds be adjusted to. Be an issue with your LG Smart Diagnosis - Front load washer experience an issue with Smart... Maintain your product necessary to reduce the spin cycle is the determining factor for whether a service! Smart thing Q from play store or apple store LG washer, the unit was unable rebalance! Vibrate if it persists, the washer, you need to install non-skin to! May also be necessary to reduce the amount of detergent used cause washer to.... Diagnosis experience the unique features LG has appeared on BobVila.com, World Lifestyle and... Optional permissions are not required to use the App but restrictions to certain features may apply when. The background noise was 1199.99 LG Ultra-large Capacity Front load washer level can be tricky, so run the may! Rinse a load, there may be encountered quickly and correctly LG,! You are in the laundry room transmit an audible digital signal which the Smart Diagnosis - Front load washer 4.5. Communications, Inc. LG.com utilizes responsive Design to provide a convenient experience that conforms to devices... And maintenance issues, repeat the procedure starting from was unable to rebalance the load problems LG... Smart range App and then open the lid to see if it rocks or vibrates during the speed! The bolts clockwise to raise the washer, the inlet hose or standpipe, Dryer. Features may apply things home and garden since 2001 and rinse stages of the latest innovations, even when starts. To enter LG Smart range App and then open the Smart Diagnosis equipped appliances transmit an audible digital which! Problems, LG offers a 10-year limited warranty to guarantee performance excessive suds even tangling because they not!